By Ayomide Otitoju
The Federal Competition and Consumer Protection Commission (FCCPC) has unsealed the headquarters of Ikeja Electric Plc after the electricity distribution company agreed to a binding undertaking to comply with remedial measures over consumer rights violations.
In a statement issued on Friday by the Commission’s Director of Corporate Affairs, Ondaje Ijagwu, the FCCPC said Ikeja Electric’s premises had been sealed on December 11, 2025, following its failure to comply with a directive of the Nigerian Electricity Regulatory Commission (NERC). The directive required the unbundling of a Maximum Demand account into 20 individual accounts for a customer who had reportedly been without electricity supply for more than two and a half years.
According to the statement, Ikeja Electric has now committed to resolving all consumer complaints referred to it by the FCCPC within agreed timelines. It warned that any breach of the undertaking would attract renewed and escalated enforcement actions under the Federal Competition and Consumer Protection Act (FCCPA).
Commenting on the development, the Executive Vice Chairman and Chief Executive Officer of the FCCPC, Tunji Bello, said the Commission’s intervention was aimed at enforcing the provisions of the FCCPA, 2018.
“Our responsibility is to ensure that consumers are treated fairly and that service providers comply with lawful decisions and directives. Enforcement is not an end in itself. Where compliance is achieved and credible commitments are made, the Commission will respond appropriately,” Bello said.
He added that the outcome underscored the Commission’s balanced regulatory approach, noting that while the FCCPC acts decisively to address persistent consumer harm, it also de-escalates enforcement once enforceable compliance is secured.
“What remains constant is our duty to protect consumers and uphold regulatory accountability,” Bello said.
