By Ayomide Otitoju
FirstBank has fully restored services on its mobile banking platform, Firstmobile, following a brief downtime earlier this week. The service disruption occurred due to an upgrade aimed at enhancing the application’s functionality.
In a statement, the bank reassured customers that Firstmobile is now fully operational, emphasizing its commitment to providing seamless and innovative financial services globally.
Customers experiencing any challenges with the app are encouraged to reach out to the bank’s customer service team, FirstContact, via the following channels:
Phone: 0700 FIRSTCONTACT (0700 34778 2668228), 02014485500, 07080625000, 08070194190
Email: complaints@firstbankgroup.com or firstcontactcomplaints@firstbankgroup.com
FirstBank also reminded customers that they can continue to access a wide range of services through its other platforms, including:
FirstOnline (online banking)
Firstmonie Wallet
Firstmonie Agent Banking
FirstBank ATMs
FirstBank Debit and Credit Cards
*894# USSD Banking
The bank expressed regret over any inconvenience caused during the service interruption and reaffirmed its commitment to delivering a seamless banking experience.
For updates, customers are encouraged to follow FirstBank on its social media platforms: @firstbanknigeria on Instagram, @FirstBankngr on Twitter, and First Bank of Nigeria Limited on Facebook.
