By Ayomide Otitoju
MTN Nigeria has announced plans to host Data on Trial, a first-of-its-kind public engagement initiative aimed at addressing longstanding customer concerns about data consumption and usage.
The event, scheduled for June 6, will provide an open platform for customers, industry experts, device manufacturers, and MTN representatives to discuss and examine how data is consumed in today’s digital ecosystem.
Designed around a courtroom-inspired format, the initiative will allow customers to raise concerns, ask questions, and challenge assumptions regarding data usage. In response, MTN’s technical and business teams will present demonstrations, evidence, and explanations on how data is consumed across networks, devices, applications, and operating systems.
The event will also feature contributions from independent stakeholders and device manufacturers, offering broader insights into the various factors that influence data consumption. To enhance transparency and credibility, the proceedings will be independently observed and validated by KPMG.
According to MTN Nigeria, the initiative is intended to promote greater understanding of data usage patterns, encourage informed discussions, and strengthen customer confidence in digital services.
The telecommunications company said the programme reflects its commitment to customer engagement, transparency, and addressing consumer concerns through open dialogue.
MTN Nigeria has invited customers and stakeholders to participate in the event either physically or through a live broadcast, describing it as one of the most transparent public engagements undertaken by the organisation.
