By Ayomide Otitoju
As Nigerians prepare for the upcoming year-end festivities, Ecobank Nigeria has assured its customers of uninterrupted access to banking services via its digital platforms throughout the holiday season.
Adeola Ogunyemi, Head of Consumer Banking at Ecobank Nigeria, emphasized that customers can enjoy seamless shopping and transactions via the bank’s various digital channels. These include Ecobank Cards, the Ecobank Mobile app, USSD code *326#, Ecobank Online, Ecobank OmniPlus, Ecobank Omnilite, EcobankPay, Ecobank RapidTransfer, ATMs, and PoS terminals. In addition, the bank’s network of over 35,000 Ecobank Xpress Point (Agency Banking) locations nationwide will continue to serve customers during the festive period.
Mrs. Ogunyemi highlighted the bank’s commitment to digital transformation, aimed at enhancing the customer experience and offering alternative access to banking services. She pointed out that the Ecobank Mobile app provides a convenient, 24/7 banking experience, allowing customers to carry out transactions anytime and anywhere using their mobile devices. Available for download on both the Apple App Store and Google Play Store, the app enables users to manage accounts, transfer money, pay bills, buy airtime, make merchant payments, and send money across the 33 countries where Ecobank operates.
For businesses, the Ecobank Omni Lite app offers a streamlined approach to managing transactions and cash flow. Designed to enhance productivity, the app provides services such as account management, payments, collections, liquidity management, and customizable reports. It also supports faster processing of instructions, including mass payments, with features such as language and time zone preferences.
Mrs. Ogunyemi concluded by reaffirming Ecobank’s ongoing efforts to provide convenient digital banking solutions, ensuring individuals can easily open and manage accounts, make payments, and send remittances through the bank’s extensive range of self-service options.
Ecobank Nigeria, an affiliate of the pan-African Ecobank Group, operates over 240 branches and 35,000 Xpress Point agencies across Nigeria, offering a wide range of financial services to its Consumer, Commercial, Corporate, and Investment Banking customers.
