By Ayomide Otitoju
Stanbic IBTC Insurance Limited, a subsidiary of Stanbic IBTC Holdings, has achieved ISO 9001:2015 certification, marking a significant milestone in its commitment to quality and operational excellence. The certification, issued by DQS Holding and recognised by IQNET, confirms that the company has implemented and maintained a robust quality management system for its life insurance operations.
The announcement was made in a statement by the company, highlighting the audit’s comprehensive evaluation of its processes, financial practices, and adherence to regulatory standards. DQS Holding GmbH, a Frankfurt-based leader in certification services, conducted the assessment, underscoring Stanbic IBTC Insurance’s adherence to global best practices.
Expressing his enthusiasm for the achievement, Chief Executive of Stanbic IBTC Insurance, Akinjide Orimolade, said:
“We are thrilled to receive this certification, which recognises our commitment to upholding the highest standards of governance and accountability. This accomplishment reflects our exceptional team’s hard work and dedication and reinforces our promise to our clients and stakeholders.”
Orimolade emphasised that trust remains central to building lasting relationships in the insurance industry, stating:
“In a sector where clients need to feel secure and valued, we understand that trust is crucial. Our team’s commitment to transparency and ethical practices has been paramount in establishing this trust.”
He reaffirmed the company’s dedication to delivering quality insurance products and services, adding that the certification enhances its profile as a leading insurer.
“This achievement reinforces our reputation for reliability and integrity while demonstrating our readiness to meet future challenges and opportunities in the insurance landscape,” he said.
Orimolade also outlined the company’s focus on continuous improvement, investment in people, processes, and technology, and its mission to adapt services to evolving client needs.
“Our goal is to meet and exceed the expectations of those who trust us,” he concluded.
The certification reflects Stanbic IBTC Insurance Limited’s proactive approach to risk management, organisational governance, and customer satisfaction. It further strengthens the company’s market reputation and reinforces its commitment to safeguarding the interests of policyholders.
The insurer reaffirmed its dedication to innovation and continuous improvement, aiming to enhance customer confidence and deliver outstanding insurance solutions.
“This milestone is a foundation upon which we will build as we strive to provide exceptional services, prioritising client satisfaction and security,” the statement concluded.
